Vinyl Me, Please Facing Liquidation
It appears that Vinyl Me, Please may be on the verge of liquidation, as customer complaints start to surface—indicating they are being left in the dark, with unfulfilled orders.
Customer Complaints and Legal Issues
Reports from a company based in Denver Post highlight several customers filing complaints against Vinyl Me, Please (VMP). These grievances include accusations of non-shipped orders, ignored inquiries and requests, as well as unrecognized refund requests.
This situation arises during a period of significant changes for the business, including the cessation of its club format, ongoing legal battles, and staff layoffs.
According to reports, one subscriber named Stuart Istham claims he is owed over $1,000 (750 pounds) due to missing orders and membership fees. He expressed to The Outlet that it was “especially disappointing,” given that he had been a member for more than ten years. “They are still collecting membership fees that promise new releases,” he stated. “There has been zero communication and no response from customer support for over a month.”
Despite the company’s minimal communication regarding customer complaints, one Reddit user shared a notification from April 9, issued by a VMP agent, about the Vinyl Liquidation LLC process (through DJ Mag). This notice advised customers with complaints to file a claim for compensation.
Additionally, another user on Reddit shared an email update received from VMP, which apologized for “ongoing staffing issues” and indicated that the problems are related to their “restructuring process.” The email also stated that missing orders from April would be shipped the following month. Meanwhile, another Redditor noted that the email was signed by an employee from LLC Vinyl Liquidation, leading to further speculation about the company’s potential liquidation.
As noted by both DJ Mag and Solution, VMP launched in 2012, with subscriptions starting at $44 (33 pounds) per month. Reports indicate that problems at the VMP pressing plant are at the center of ongoing legal issues, which may contribute to the company’s current challenges.
Moreover, in October of last year, Business Den reported that then-Director Cameron Schaefer and then-CFO Adam Block were released amid accusations of improperly concealing more than $200,000 of company funds allocated for the construction of a vinyl pressing plant.
NME has reached out to Vinyl Me, Please for comments.
https://www.nme.com/news/music/vinyl-me-please-appears-to-go-into-liquidation-amidst-complaints-of-ghosting-customers-and-unfulfilled-orders-3859601?utm_source=rss&utm_medium=rss&utm_campaign=vinyl-me-please-appears-to-go-into-liquidation-amidst-complaints-of-ghosting-customers-and-unfulfilled-orders
