Spotify Users Experience Outage
Spotify users faced significant issues after the streaming service encountered widespread technical problems.
More than 40,000 users have registered complaints on Downdetector, which monitors platform issues. The reported difficulties appear to affect both the Spotify app and website, according to DiversityField.
The outage impacted users across various countries, including the UK, USA, Canada, Brazil, Mexico, Italy, Sweden, and Germany.
The official Spotify status account on X confirmed that the company is aware of these problems.
“We are aware of the outage and are working to resolve it as soon as possible. Claims that this is related to hacking security are false,” the update stated.
We know about the failure and work to resolve it as soon as possible. Reports that this is hacking security are false.
– Spotify status (@spotifyStatus) April 16, 2025
Error Messages Encountered
Many Spotify users attempting to access the service encountered an HTTP 502 error message, indicating: “Server error. The server encountered a temporary issue and could not fulfill your request. Please try again in 30 seconds.”
Others faced an HTTP 504 error, stating, “This page is not working. Open.spotify.com took too long to respond,” along with warnings about “waiting for a request upstream.” Users on both mobile and desktop applications reported that the search function was non-functional, and attempts to play music or podcasts were unsuccessful.
Numerous users took to X to voice their frustrations. One user exclaimed, “Spotify Down Omggggg, I can’t take it,” while another commented, “Spotify isn’t working, and I’m still at work.”
Spotify Down Omggggg I can’t do this pic.twitter.com/pqxqakmahn
– Vogue Vogue is tired of poverty (@keyon) April 16, 2025
Spotify down, and I’m still at work pic.twitter.com/dq2vquzu8t
– 💜 (@thefutxre) April 16, 2025
Spotify is down, and thoughts are running wild pic.twitter.com/iksegapaji
– Gracie (@graciem19999) April 16, 2025
Everyone runs to Twitter/X to check if Spotify is working pic.twitter.com/vv78ab3w39
– fresh ☆ (@ayofreshh) April 16, 2025
Spotify isn’t working pic.twitter.com/chhcihod51
– Musical wrestling (@musicstruggles1) April 16, 2025
Opening Spotify every 5 minutes, only to be disappointed again pic.twitter.com/mf0bqo4l0u
– .ᐟ (@nyannchlo) April 16, 2025
My Spotify is down ???? !!! pic.twitter.com/3zfj1dwhag
– Ju Jackman 🕸 (@timmy2checks) April 16, 2025
Service Restored and Update from Spotify
Following the outage, Spotify published an update stating: “Everything is resolved – thank you for your patience. Contact @spotifyCares if you still require assistance.”
Everything is clear – thanks for the patience. Contact @SpotifyCares if you still need help.
– Spotify status (@spotifyStatus) April 16, 2025
In related news, the streamer revealed that it paid $10 billion (£7.7 billion) in royalties in 2024, marking the largest payout in the music industry in a single year.
The streaming service reported that 1,500 artists earned over $1 million (£755,295) in royalties, representing a tenfold increase in their annual payout since 2024, when $1 billion (£755.2 million) was distributed.
https://www.nme.com/news/music/users-react-as-spotify-crashes-with-widespread-outage-3855559?utm_source=rss&utm_medium=rss&utm_campaign=users-react-as-spotify-crashes-with-widespread-outage
